madforskin

Skincare to die for

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Shipping and Refund Policy

Shipping Policy

  • We offer FREE Shipping on all orders.
  • Orders are usually processed within 24 hours and delivered in 2 to 8 business days, depending on the customer’s location.
  • Customers will be provided tracking details once the order is shipped.

Cancellation and Refunds

  • Cancellation before shipment: If you wish to cancel your order before it has been shipped, please contact us at madforskinindia@gmail.com or call +91 6263803821 (10 AM – 6 PM, Mon–Fri). The order will be cancelled, and the refund will be issued to your original payment method within 2–3 business days.
  • Cancellation post-shipment: Once the order has been shipped, cancellation may not always be possible. If you no longer wish to receive the order, please refuse delivery when it arrives. Once the package is returned to us in its original condition, we will issue a refund within 2–3 business days.

Return and Exchange Policy

  • We do not accept product exchanges.
  • Returns are accepted only if the product delivered is defective, damaged, or incorrect.
  • Customers must notify us within 7 days of delivery by emailing madforskinindia@gmail.com or calling +91 6263803821
  • Returned items must be unused, unopened, and in their original packaging.
  • If the return is approved, we will arrange for return shipping at no extra cost to the customer.
  • Once the returned product is received and inspected, we will issue a refund to the original payment method within 2–3 business days.
  • Products that are opened, used, or not in their original condition are not eligible for return.